Scenius: Switched-On Marketing

Scenius: Switched-On Marketing

What If The Real Estate INDUSTRY Didn’t Control The Real Estate Market?
... That lopsided opacity was the real reason for the eventual implosion of the real estate market. We hid market information from the buyers while the Baby Boomers moved through the home ownership life cycle. ...

Are Our Customers EnTitle-ed To Better Fees?
Admit it.  You’ve wondered if there was a lot of fat in title policies, didn’t you?  I mean, how many claims does a title company REALLY get in this “nobody trusts anyone” market? ...

Why Real Estate Agents Should Stop Playing Loan Officer
I wasted a few hours this week cleaning up the messes that real estate agents created for their first time home-buyers. End result - loan officer still looks like a jerk, but now the borrowers are really confused about who to trust. ...

Swiss Accounts, Condo Developers, and an Open Door
Americans who hide money offshore have a almost mystical belief in foreign bank secrecy laws. Whether it is Switzerland or the Carribean they believe that these countries’ laws and bankers will protect them from the U.S. government’s investigators and tax collectors. ...

Why move to Dayton Ohio? “It’s time to reverse the wagon train”

I had an interesting conversation the other day. A potential buyer is looking online and finds me and gives me a call. He’s a Californian. He’s a family man. He’s a hard-working construction guy. We have a long talk. …

Go ahead, Google me and see what happens

Really.  Google “me” in your search bar or Google home page and see what happens. …

Some Home Buyers Believe Agents Work for Free

When home buyers go out to look at homes with their buyer’s agents, every single buyer’s agent expects to get paid. …

10 reasons big box brokers suck

Did I really just say that? Sorry but it’s high time to call a spade a spade. …

Real Estate Blogging Interest Picking Up

I’ve experienced more calls and emails in the last couple of weeks from real estate professionals with static websites who want to blog, particularly on WordPress. …

The Bottom Line on MLS Data Standards

In a post last week, I asked a pretty open-ended question: “Are the costs of an MLS [coverting to a standard format] worth the long-term benefits?” …

California Proposes to Regulate REALTORS Alongside Pawn Shops, and Lenders, and Banks… Oh MY!

Assemblyman Pedro Nava sponsored a bill (CA-AB33) to reorganize our state’s financial services’ regulators to be under one umbrella, the newly created Department of Financial Services.  The idea is to save a bunch of money for the State. …

Chinese Drywall Corrodes Pipes and Blackens Jewelry, Sickens Families

The housing boom created a need for more drywall, so suppliers went to China to get it. This may have been a huge mistake. …

Facebook Advice… Straight From the Buck’s Mouth

One of the interesting things about reading cutting edge, real estate thinkers here and elsewhere is how, every now and then, we miss the forest for all the trees. …

Battle Back With Your Posse

Seth Godin calls it a “tribe”, I call it a “posse” but they are both slang words for network.  If you’ve heard me speak at any of the Unchained events, you learned about my “deliberate posse creation” using social networks. …

How To Sell Using Social Media… Without Pissing Everyone Off

There’s no doubt the online marketing space is changing due to social media. It’s been happening for at least 5 years, but the pace of change seems to be accelerating. …

Do Clients Spell Service R-E-S-U-L-T-S? Bet They Do

Lately I’ve wondered if some of you have noticed the same thing I have. I’m talking about the how the concept of service has been elevated to somewhat of a deified state. …

Pulte Acquires Centex Homes

Pulte and Centex announced today that they would merge to become the largest player in the homebuilding industry, dwarfing rival D.R. Horton. The $3 billion stock-for-stock merger is a sign that at least Pulte’s management thinks a bottom may be near in the housing bust. …

Which is the Best Business Structure for Real Estate Investors?

Anyone who has closed on a purchase of real estate knows one simple fact: the legal profession kills a lot of trees. …

A brilliant and simple guide to how we are being lied to about the meltdown

There has been a deliberately high signal-to-noise-ratio (”the ratio of a signal power to the noise power corrupting the signal“) around the financial fiasco. The reason for this is the same reason that a magician does patter — to divert your attention from the sleight-of-hand. …

Why Long Copy Will Never Die

… About 20 minutes after the development of HTML, some clever copywriter worked out a formula to use long copy to sell stuff on the Internet. …

MGM Mirage Weighs Casino Sales

MGM Mirage hired Morgan Stanley to handle the potential sales of two of its steadiest cash cows, MGM Grand Detroit and the Beau Rivage casino. …

Big Question: Would a standard MLS data format matter?

I’ve long advocated MLSs to work together on as wide of a basis as possible (nationally or regionally) to agree on a common data format for MLS listings. …

City Center May Get Investor

Real estate investment firm Colony Capital is considering a possible investment in the troubled City Center project in Las Vegas. …

Hey Sunshine! Tell Me About Your Day

I’ve not only been a broker since January of 1977, but the designated broker since then too. For those not familiar with the term, a designated broker is the one with the dotted line drawn on their neck. The buck stops with the DB. …

HOPE for Homeowners Saves 1 Home - 1 Home???

Wow! That is the word for this epic failure. The 300 billion dollar Hope For Homeowners program the government touted as being the savior for 400,000 families has their results in. They saved 1 homeowner out of the 752 applications. …

The “Bad Bank” Plan…(complete with music and video)

I’ve copied the announcement from the Treasury that sent the markets on a moonrocket today and thought that I would “walk you through it” so that we can get a better feel for whether this is a relief rally or something sustainable (and therefore what it means for mortgage rates). …

Nest Realty, Jim Duncan’s new broker, joins the custom sign club

Long-time real estate weblogger Jim Duncan moved to a new brokerage recently — Nest Realty. As a part of their launch, they’re building custom real estate yard signs, the prototype for which you can see above. …

Chicken or Egg? A Survival Guide to The Great Mortgage Refinance Boom of 2009

The Fed announced that it will buy up to a trillion dollars more in mortgage-backed securities and mortgage bond traders reacted positively on Wednesday.  Mortgage bonds were up 1.25% which would theoretically lower rates to the 4.5% range; that didn’t happen today.  Lenders didn’t pass that largesse through and only lowered rates to the 4.75% range in the morning. …

Bankruptcies strike real estate brokerages

Bankruptcy is a fact of life. And it’s a fact that has never been far from the collective community of real estate brokers and salespeople, though it may be much closer in the current climate. …

iPhone 3.0 Adds Copy and Paste, MMS, Search, Notes Sync, and Tons More [IPhone 3.0]

The iPhone event just ended, and the upcoming iPhone 3.0 software update adds a ton of new functionality to the iPhone—claiming over 100 new features, including long-awaited copy and paste, MMS messaging, and more. …

NAR 1, Banks 0 - Banks Out of Real Estate Brokerage

Realtor.org announces that the eight year battle to lock large banks out of the business of real estate brokerage has ended. President Obama has signed legislation that prohibits banks from entering the real estate brokerage and management business. …

February Foreclosures Up 30% from 2008; Does Obama Own the Crisis Yet?

Almost 291,000 homes across the US received at least one foreclosure-related notice last month, up 6 percent from January, says RealtyTrac.com, a compiler of foreclosure data. …

BloodhoundBlog Radio: VA Home Loan Tutorial For California REALTORS

I recorded this webinar on March 11, 2009. Listen along and click through the links as I discuss them. …

Kicking the CAMELS Habit: Is Your Bank “Safe and Sound”?

The FDIC developed an acroynm for the composite ratios it runs to “rate” the financial health of its member banking concerns. An index, ranging from one to five is calculated and the FDIC premium charged to the institution is commensurate with its CAMELS rating. …

How to Write With Confidence

Writing sounds easy enough, right? Just slap some words onto a page, spell-check, sense-check, job done. …

Four VA Home Loan Myths Debunked

Are you using VA loans properly in your real estate brokerage business?  Most agents don’t fully understand them and their customers are suffering because of it. …

With zinepal.com you can create a targeted magazine in no time flat

The Scenius set, set in motion by Teri Lussier, has been playing with a clever little web app called zinepal.com. It’s a further elaboration on the kind of feed games we’ve been playing for months, but zinepal takes us into the world of atoms. …

I want my… I want my… I want my TA-R-P

This is getting too easy.  Financial Times interviewed Bank of America CEO Ken Lewis. His answers reveal why the quasi-government agency that BAC has become is destined to fail. …

WPLookup - The Google Search of WordPress Functions

I have always found the codex to be too difficult sometimes, and the search has always been very ineffective, especially when I am looking for something as simple as a WordPress function.

WPLookup tries to help fix that issue by providing a simple search interface for connecting you to various codex function pages quickly. …

WordPress - Not Just For Blogging Anymore

It’s certainly no secret that I think the WordPress self-hosted platform is the way to go in developing a web presence for the real estate professional who wants to do it on their own and control the result. …

Why the economy isn’t ruined

As I was coming home from the Clareity conference last Friday, I was struck by how many people there were in the airport given the travails heard daily in the news about the economy. …

No, Mr. President. I Won’t Stand Down.

I tried so hard to keep an open mind about this Obama guy.  The optimism of our people on Inauguration Day was infectious.  The snappy patter of the “three words” video had my toes tapping and heart filled with optimism.  Alas, the honeymoon is over.  …

A few thoughts about freedom and real estate from the middle of an undisclosed cornfield

… I went to a farm forum yesterday and learned about the state of farming in Ohio. I think Ohio is returning to it’s agricultural roots. We are becoming the Green Belt, and I welcome that change. …

One More Thing: How Steve Jobs could return triumphant to Apple

Wouldn’t it be nice, if you were a cancer survivor suffering from a serious metabolic disorder, to be told by your doctor that you’d be good to go in June? Wouldn’t it be comforting to know that, come June, you’d be able to pick up right where you left off at the top of the tech world? …

Epiphany Marketing and Rocky Road ice cream?

I have talked about and written on Mayoral Marketing before.  The basic premise of marketing, according to this theory, is to build a community of people who would elect you mayor.  This concept leads to some useful details on how we should go about marketing in order to accomplish this election. …

The Subprime Bank of America

Remember those impetuous, ne’er do well subprime borrowers and those greedy subprime lenders?  Writing about them is sooo… 2007 but I’m happy to report that both greed and reckless abandon are alive and well today…. …at Bank of America.

Amazon unveils Kindle for iPhone

Amazon.com just started shipping Kindle 2, the new version of its electronic book reader. Now it’s making another bold move in the market. The online retailer has started selling e-books on Apple’s iPhone and iPod touch. …

Democrats to Temper Mortgage Relief Bill

House Democrats have reached an agreement to narrow the impact of legislation allowing bankruptcy judges to modify troubled mortgages. …

How Much of YOUR PageRank Are You Wasting on Twitter?

… All that PageRank must come from somewhere. When people mention you on that silly network, you probably don’t get anything of lasting value…it simply steals links that would have occurred on the real web, and replaces them with junk rel=nofollow links, surrounded by trivial bits of content. …

Not Ideology… Terminology

Do you still wonder whether banks will be nationalized?  Does the idea of an auto manufacturer declaring bankruptcy scare you even just a little?  Tell me you’re not still engaged in any discussions on whether or not the response to our economic crisis has been a step toward “socialism!” …

Scenius by BloodhoundBlog. Echo this scene.

If you aren’t getting many showings or offers - that’s a sign.

Most people think that if their home isn’t getting shown enough - it MUST be the agent’s fault.

And some sellers say they want feedback - but then won’t listen.

Selling real estate is a joint effort of seller and agent.

In The Five Factors That Affect The Sale of Real Estate I explain the relationship of these factors, and how the seller has a big responsibility in the process - particularly in setting the list price.

moneyhead.jpgToday’s story is borne from a cursory review of the For Sale By Owner (FSBO) ads in Atlanta.

I noticed one that came up had an address that seemed very familiar, so I investigated.

The seller had a link to an online gallery of images where I realized why the address was so familiar.

I had shown this house.

Way back in the Spring of 2005.

Naturally, I wondered why the seller was selling so soon - but a quick peek in the MLS and tax records revealed the real story.

This home has been on the market for nearly two years.

Let’s start this story with my viewing of the property in the Spring of 2005. This home was one of the smallest in the neighborhood, but priced at $949K, it was within my client’s budget of up to $1M.

The home was vacant, but not on a lock box. Apparently the listing agent had strict instructions to be present during all showings. Why was this necessary - I do not know.

The listing agent was late for our appointment. Neither the lack of lock box nor the tardiness of the listing agent impressed us.

Unfortunately for the seller, neither did the home.

Since we had been viewing homes from $600K to $1M, we had a pretty good idea what the market value of this home might be - and $949K, it definitely was not.

My client asked me how long the seller had owned the home - and the price that he paid. I told him that the seller had owned it for two years, and purchased it as a foreclosure for $565K.

My client started laughing. Almost hysterically.

After all, it was obvious that the seller hadn’t made a bunch of improvements. Even the listing agent had to concede as much.

Needless to say, we didn’t place an offer on that house.

Before leaving, I had to ask the listing agent how they arrived at the list price. She claimed that it was the seller’s idea.

It figures. So many agents will list a home at whatever price the seller wants just to get a listing. I guess there’s always hope that the seller will reduce the price later.

To her credit, she did call me to ask for my feedback, which I was happy to offer:

"Lower the price. It will never sell at that price. Not even close."

Well that scenario has played out three more times.

The price was dropped to $899K - but months later, still no sale.

It MUST be the agent’s fault - so the agent gets fired.

Meanwhile, a comp in the neighborhood sells for $688K.

The next agent lists it for - drum roll please - $949K.

This time, it was staged nicely with lots of furnishings including plants and books - a big improvement over the empty space, for sure. But of course, it’s still terribly overpriced. Eventually the price is reduced to $899K. I’m so surprised.

After six months with this agent - BAM! he’s fired.

After all, the home hasn’t sold - so it MUST be the agent’s fault.

Meanwhile, a nicer and 50% larger home nearby sells for $850K.

The next agent puts the full court press on the seller, and gets him to lower the price waaaaaay down - to $895K.

Of course, since the seller reduced his price by a whopping $4000 - he had to reduce the level of staged furnishings; so little things like plants and knick knacks and books had to go.

Now he had a somewhat-staged home (better than bare) that was still overpriced in a market that was already becoming a buyer’s market way back when he first listed it. And by the summer of 2006, all the buyers knew it was a buyer’s market.

This agent was eventually successful at getting the seller to finally concede the current market conditions, and the price was reduced to $868K. An improvement - but too little, too late.

Unfortunately, this price is still way too high for this home.

But not in the eyes of our seller! BAM! Another agent is fired, and he decides he will sell this home, himself.

After all, it’s the agent’s fault that the home hasn’t sold.

So for the last three months, the seller has been trying to get $868K for a house that is obviously worth much less.

If I had to put an educated guess on it - I would say that this home would sell in today’s market for between $650K and $700K - and probably a lot closer to $650K.

To top it off - he’s trying to do it without the help of a real estate agent. Statistically, he’s fighting a losing battle.

Meanwhile, he has been paying a mortgage for the last couple of years - in addition to utilities - in addition to taxes - in addition to a staging company - not to mention the skyrocketed rates of hazard insurance when the home is unoccupied.

I ran some quick figures, and estimate that this seller is spending well over $6000 a month to hold on to this property. He made the big mistake of taking out a giant second mortgage ($250K) just before listing - which usually means that he used the money for a down payment on his next home.

So now he’s coughing up money so fast, he will eventually probably need to take out a second mortgage on his new house to pay the shortfall on this one if and when it finally does sell.

So far, he has spent at least $100K - and more likely over $120K trying to make a profit and cover that second mortgage that he should never have taken out.

He has already lost any possible equity in this home. He is losing money fast, yet fails to see the truth which at least three agents, I am sure, have tried to tell him.

This is a example of being blinded by greed.

Resale properties in this area and price range have been slipping, so while the seller has this crazy idea of the value of his home - it’s not realistic.

My guess is that when he took out his second mortgage, the appraisal came in at some outrageous amount (as they often do for refinances and second mortgages).

So he believes his home should be worth that much - if not more.

Recently, a man in Connecticut admitted that against his agent’s advice, he put his home on the market in 2005 for $2.1M.

At the time, it was really worth around $1.8M - but by his own admission - he was greedy.

Over the course of the months ahead, he reluctantly reduced the price over and over - but never in a big enough price reduction to attract a buyer.

He was chasing the market down.

He finally put the home under contract recently for $1.2M.

The lesson here, of course, is that if he had listened to his agent, he would have sold his home for around $1.7M and saved himself a half a million dollars worth of misery.

Now our seller here in Atlanta doesn’t have to fear the bottom falling out of the Atlanta real estate market. We are not a "bubble market" and therefore we are not subject to the same rules of correction. His home will not eventually sell for pennies on the dollar.

Our seller should fear that he’s going to lose a tremendous amount of money in holding costs if he doesn’t get this home sold soon. And the sooner he realizes what the problem is - the sooner he can patch the holes in his leaking boat.

It’s the list price, Mr. Seller. The market rejects your price.

No matter how much marketing he does, this home will not bring his asking price. He could buy advertising on billboards around town - it will not matter.

It won’t matter which agent or firm he selects - it won’t matter how much staging he does - it won’t matter if he gives away a trip to Disneyland or plasma TV’s in every room.

If he would have listened to my feedback so many months ago - he could’ve saved himself over a hundred thousand dollars.

But he knows better. After all, it must be the agent’s fault.

Care to guess how long before this FSBO fires his agent?

19 Responses to “When Do You Know If Your Listing Price Is Too High For Your Home?”

Excellent post!

Over priced houses still do get some showings. Though it’s usually to make a more reasonable priced house look better.

Awesome. The gold is here. Good for you Doug.
Gotta give this a shout out at Sellsius.

Well said. I’m sending a link to this post to all of the brokers in our office and some of our listers.
We seem to run into so many people who are convinced that there is someone in New York City that is dying to own their home and if we’d just place enough $5,000 ads in the New York Times they would come here and buy it.

There are a couple of homes that not only aren’t selling for years,they raise their price every Jan 1. Don’t you just love the logic of that?

Another good one, “It didn’t sell because we were priced too low”.

great post! as a stager, i often have to battle sellers on what staging really is: we help to establish the spatial relations of the home and help buyers to picture themselves living there. many sellers often confused staging as a fix-it or concealer where it can disguise the fundamental flaws of the homes. i was once asked if i can place furniture into the home so the buyers won’t notice the floor is slanted. (hmmm let me find my magic carpet in the back of my warehouse here)

so thank you for this great post and i will definitely share this story with my clients!

cheers,

cindy@staged4more
http://www.staged4more.com

Doug, an outstanding post, but even agents can do the same dumb things, I noticed a listing in Mount Pleasant owned by an agent. Paid 775 in Sept 05, listed at 925 in June 06 with regular reductions down to 850. Withdrawn and relisted at 895 on Dec 30 with no showings available until Jan 2. Could have waited a couple of days to get a fresh 27 MLS number :) and who is the agent going to fire?

I am humbled by your comments, one and all.

Karen: Thank you!

Athol: Sure, overpriced listings can get showings. That’s how I saw this one! :lol:
The kicker is that they will seldom SELL. In Atlanta, the average list price to sales price ratio is just under 98%.

Sellsius: Thank you, Joseph!

Jim: Thank you, sir! I am glad my post moved you!

ARDELL: I did an article not long ago regarding some builders and the same mentality. Some are pushing two years with no buyers. You’d think they would learn. :lol:
Cindy: Thank you! Staging does help… but it can’t cure the incurable!

Charleston: I was wondering how long it might take for someone to notice the FSBO agent-firing concept… :lol: Thanks for stopping by.

Doug, What a familiar song! I just this week “lost” a listing in which I dared to suggest to the seller that the home would fetch $1.25-$1.3 million. They purchase a year ago for $1.4, so this was obviously a bitter pill. The agent who listed the home attached a price of $1.5 million. Any guesses as to why she got their business?

One of the hardest lessons for newer agents to learn is that sometimes you have to just say no. If you have an overpriced listing, you have nothing. Even if, over time, you are able to convince the seller to reduce the price back to realistic territory, they well end up unhappy with the outcome (having not reached expectations) and unhappy with you.

Kris: That’s how I lose most of my listings. :lol:
Some folks want to believe the lie.

The sad thing is… you’ll have no chance of picking them up later, as they’ll be embarrassed to admit you were right. :(

Great post - unfortunately, there are agents out there who will bow to whatever the seller demands, even if it will result in the worst possible outcome for the seller. Your post is a shining example of how sometimes sellers need to be saved from themselves.

Great post Doug! Many of my lost listings are 99.9% because of the listing price - not my commission. Many times in a listing appointment the sellers will tell me “well, xyz agency said I could sell higher and they have buyers”. Hmmm - Needless to say - not true.

He has already lost any possible equity in this home. He is losing money fast, yet fails to see the truth which at least three agents, I am sure, have tried to tell him.

This is the saddest part of all…

Recently I had to turn down a listing that one of Greg’s clients had asked me to take. The house was wonderful, and has appreciated almost $100,000 since Greg helped them buy this home. Unfortunately, they took that $100,000 out in a refi during the summer of 2005. A job transfer late last summer, after a year of stagnant housing prices, put them in the position where they should have sold, but with all the equity gone it would have been a short sale to pay sales and closing costs. Since half of the couple needed to stay in Phoenix for another six months, they decided to keep the house off the market till 2007, and rent in their new home town. Now with another six months having passed, and no increase in prices, they have to face the hard facts. It was tough for me to explain that the reason they would lose money if they sold with a Realtor… This breaks my heart. :-(

>Erin: Yes agents will bow down… especially in hard times. Whatchagonnado?

Thanks for your comments and stopping by!

>Christine: I think the logic is - “If agent X can get me THAT much money… I don’t care if she charges me 10%…”

I am sure you are worth every penny, Christine. It’s unfortunate that sellers often have such unreasonable expectations. Thanks for stopping by!

> Cathleen: It’s tough having to ‘tell it like it is’ sometimes… especially to those we know and love.

Hopefully the market will turn around soon for them. Thanks for your comments, Cathleen!

[...] It’s the list price, Mr. Seller. The market rejects your price. [...]

[...] we are used to seeing homeowners switching agents - to see this happening with builders is a little more [...]

[...] "Recently, a man in Connecticut admitted that against his agent’s advice, he put his home… [...]

[...] agent was successful at getting a more reasonable price… but not a more marketable one. By chasing the market down, the seller was assured of helping everyone else sell their properties… not [...]

[...] Read Doug’s post here. [...]

Something to say?